Customer Support 24/7

Q: How do I create my Wildzy account?

Click on 'Sign Up', enter your email and choose a secure password. Verify your email address via the link received and your player account is ready. The entire process takes less than 2 minutes.

Q: How long to receive my winnings?

Withdrawal requests are processed within 24 to 48 hours. The receiving time then depends on the method chosen: instant for crypto, 1 to 3 days for e-wallets, and 3 to 5 business days for bank transfers.

How Can We Help You?

Choose the channel that suits you best

💬

Live Chat

Chat instantly with an advisor. Ideal for quick questions and immediate assistance.

Instant Response 24/7

Start a Conversation

📧

By Email

For detailed requests or documents to send. Our team responds within 24 hours.

Response within 24h Ticket Tracking

Send a Message

📞

By Phone

Need to speak to someone? Our English-speaking advisors are here to listen.

Free Call 9am-11pm

Request a Callback

Frequently Asked Questions

Answers to the most common questions

Nothing could be simpler! Click on "Sign Up", enter your email and choose a secure password. Verify your email address via the link received and your player account is ready. The entire process takes less than 2 minutes.

Wildzy accepts bank cards (Visa, Mastercard, American Express), bank transfers, as well as major cryptocurrencies (Bitcoin, Ethereum, Litecoin). Deposits are processed instantly for most methods.

Withdrawal requests are processed within 24 to 48 hours by our team. The receiving time then depends on the method chosen: instant for crypto, 1 to 3 days for e-wallets, and 3 to 5 business days for bank transfers.

The Wildzy welcome pack activates automatically on your first deposits. You receive a bonus of up to 600% spread over several payments. Check the Promotions page to discover the detailed terms and maximize your benefits.

Absolutely! Wildzy is fully optimized for smartphones and tablets. No app to download: access directly from your mobile browser (Safari, Chrome, Firefox) and find the entire game catalog.

Wildzy offers several responsible gaming tools: deposit limits, playtime limits, temporary or permanent self-exclusion. Access these settings in your account preferences or contact our support for personalized assistance.

A Dedicated Team at Your Service

How Can We Help You?

Live Chat

By Email

By Phone

Frequently Asked Questions

Still Have a Question?